Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://oddel.co.uk.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, such as: information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

     

      • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

      • Log files track actions occurring on the Site, and collect data including your IP address and date/time stamps.

    Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, such as: your first name, last name, billing/shipping address, email address, phone number and paypal payment information. This is called Order Information.

    By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION

    We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

    Additionally, we use this Order Information to:

    – Communicate with you.

    – Screen our orders for potential risk or fraud.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

    SHARING YOUR PERSONAL INFORMATION

    We share such Personal Information with third parties:

    – IP address (to obtaining location information).

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

    YOUR RIGHTS

    If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

    DATA RETENTION

    When you place an order through the Site or send Contact Us form, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    MINORS

    The Site is not intended for individuals under the age of 18.

    CHANGES

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    If you have questions and/or require more information, do not hesitate to contact us.

    Privacy policy

    This privacy policy applies between you, the User of this Website, and oddel, the owner and provider of this Website. oddel takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

     

    This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://oddel.co.uk/terms-and-condition/.

     

    Please read this privacy policy carefully.

    Definitions and interpretation

    1. In this privacy policy, the following definitions are used:

    Data

    collectively all information that you submit to oddel via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

    Cookies

    a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

    Data Protection Laws

    any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

    GDPR

    the UK General Data Protection Regulation;

    oddel,  
     we 
     or us

    oddel of Unit 2978, Courier Point
    13 Freeland Park Wareham Road
    Poole
    BH16 6FH  

    UK and EU Cookie Law

    the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

    User or you

    any third party that accesses the Website and is not either (i) employed by oddel and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to oddel and accessing the Website in connection with the provision of such services; and

    Website

    the website that you are currently using, www.oddel.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

    1. In this privacy policy, unless the context requires a different interpretation:
      1. the singular includes the plural and vice versa;
      2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
      3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
      4. “including” is understood to mean “including without limitation”;
      5. reference to any statutory provision includes any modification or amendment of it;
      6. the headings and sub-headings do not form part of this privacy policy.

    Scope of this privacy policy

    1. This privacy policy applies only to the actions of oddeland Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
    2. For purposes of the applicable Data Protection Laws, oddelis the “data controller”. This means that oddel determines the purposes for which, and the manner in which, your Data is processed.

    Data collected

    1. We may collect the following Data, which includes personal Data, from you:
      1. name;
      2. date of birth;
      3. contact Information such as email addresses and telephone numbers;
      4. demographic information such as postcode, preferences and interests;
      5. IP address (automatically collected);
      6. web browser type and version (automatically collected);
      7. operating system (automatically collected);

    in each case, in accordance with this privacy policy.

    How we collect Data

    1. We collect Data in the following ways:
      1. data is given to us by you;
      2. data is received from other sources; and
      3. data is collected automatically.

    Data that is given to us by you

    1. oddelwill collect your Data in a number of ways, for example:
      1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
      2. when you register with us and set up an account to receive our products/services;
      3. when you make payments to us, through this Website or otherwise;
      4. when you elect to receive marketing communications from us;
      5. when you use our services;

    in each case, in accordance with this privacy policy.

    Data that is received from third parties

    1. oddelwill receive Data about you from the following third parties:
      1. worldpay.

    Data that is collected automatically

    1. To the extent that you access the Website, we will collect your Data automatically, for example:
      1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
      2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

    Our use of Data

    1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
      1. to enable third party payment providers to process user payments and refunds;

    in each case, in accordance with this privacy policy.

    1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
    2. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    3. We may use your Data to show you oddeladverts and other content on other websites. If you do not want us to use your data to show you oddel adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

    Who we share Data with

    1. We may share your Data with the following groups of people for the following reasons:
      1. third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;

    in each case, in accordance with this privacy policy.

    Keeping Data secure

    1. We will use technical and organisational measures to safeguard your Data, for example:
      1. access to your account is controlled by a password and a user name that is unique to you.
      2. we store your Data on secure servers.
    2. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
    3. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
    4. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

    Data retention

    1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
    2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

    Your rights

    1. You have the following rights in relation to your Data:
      1. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
      2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
      3. Right to erase– the right to request that we delete or remove your Data from our systems.
      4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
      5. Right to data portability– the right to request that we move, copy or transfer your Data.
      6. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.
    2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].
    3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
    4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

    Links to other websites

    1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

    Changes of business ownership and control

    1. oddelmay, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of oddel. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
    2. We may also disclose Data to a prospective purchaser of our business or any part of it.
    3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

    Cookies

    1. This Website may place and access certain Cookies on your computer.  oddel uses Cookies to improve your experience of using the Website and to improve our range of products.    oddel has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
    2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
    3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling oddelto provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
    4. This Website may place the following Cookies:

    Type of Cookie

    Purpose

    Strictly necessary cookies

    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

    Analytical/performance cookies

    They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    Functionality cookies

    These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookie.

    Targeting cookies

    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

    1. You can find a list of Cookies that we use in the Cookies Schedule.
    2. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off  Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.
    3. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
    4. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
    5. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

    General

    1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
    2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
    3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
    4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

    Changes to this privacy policy

    1. oddelreserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

        You may contact oddel by email at [email protected].

    Cookies

    Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

     

    Strictly necessary

     

    We use the following strictly necessary cookies:

     

    Description

    Purpose

    We use this session cookie to remember you and maintain your session whilst you are using our website

     

    _________________

     

    Functionality

     

    We use the following functionality cookies:

     

    Description

    Purpose

    We use this cookie to identify your computer and analyse traffic patterns on our website

     

    _________________

     

    Analytical/performance

     

    We use the following analytical/performance cookies:

     

    Description

    Purpose

    We use this cookie to help us analyse how users use the website.

     

    _________________

     

    Targeting

     

    We use the following targeting cookies:

     

    Description

    Purpose

    We use this cookie to enable us to show you adverts while you are browsing our website and other websites on the internet

     

    _________________

     

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