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About Company

oDDel Hair extensions are of the highest quality. We pride ourselves with supplying luscious thick gorgeous healthy looking hair. The hair extensions oDDel provides comes from single donors and is all premium quality.

Our Clients Opinion

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Terms and Conditions of Use

Terms and Conditions of Use

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

Silk top Wigs and Closures require 15-20 working days to make. Once you have placed your order, your order can't be cancelled all sales are finale. 

We will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor we cannot guarantee hair color or texture. Our natural hair comes in straight, wavy or curly patterns, the color will range between a natural 1b and 2. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color or texture, we will exchange your purchase at your expense.

 

Return Policy

please contact customer service within 15 working days of goods receipt to arrange a replacement. You must obtain a returns acknowledgement confirmed by e-mail from us prior to returning the item back to us by first class post. Hair has to be in the same condition as received, we can not accept any hair that has been un-bundled, brushed out or used due to hygiene reasons.

For the WIGS, all sales are final. There are no returns or exchanges permitted.

We take great pride in our product and it is 100% guaranteed. Since natural hair is reactive to a simple wash and deep conditioning product issues or concerns can often easily be remedied by implementing a simple care regimen. However, if you feel you've received a product that is truly defective and unusual we want to hear from you. If you have received any product that is defective you must contact us within 15 working days from the date of purchase. Although no refunds are permitted we will address the quality issue at once. Note that perming, coloring, lifting,rinsing, removing the hair from the weft or otherwise processing the hair VOIDS the Product Defect Exchange Policy. If oDDel verifies and agrees that the product is defective in any way, oDDel will then exchange or replace the item.

If the customer selects a product in exchange of greater value, they will be responsible for paying the additional cost of the item. oDDel will cover the cost of shipping the exchanged/new item back to the customer if ground shipping is selected. If oDDel does not validate the product defect issue, we will return the item in question to the customer at our expense (via ground) without an exchange of product.